TOC | Introduction | OEIS-1 | OEIS-2 | OEIS-3 | OEIS-4 | OEIS-5 | OEIS-6 | OEIS-7 | OEIS-8 | OEIS-9 | OEIS-10 | OEIS-11
A capstone course that integrates through case studies or other comprehensive capstone experience the application of concepts, theories, and skills associated with OEIS as they contribute to the solution of business problems and the development or redesign of the solution of business problems and the development or redesign of business processes. The course is ideally taken in the student's last term before graduation. Prerequisites: OEIS 1-4
Upon completion of this course, students should be able to:
The introductory portions of this course may be devoted to lectures, discussions, and class projects that review basic management concepts, integrate the content of previous courses, and establish end-user information systems as component of organization-wide information systems and business processes. An early segment should be devoted to a thorough orientation to case study and other methodologies to be used, including a practice case analysis with a written report. If other learning experiences (computer simulations, group decision support systems, field studies) are to be used, they should be introduced.
While comprehensive cases and computer simulations are likely to be the primary sources of material for the course, the course may include real-world observation, data gathering, problem analysis and problem solution. Such experiences should be comprehensive in their design so that the impact of OEIS and technologies upon the entire organization is emphasized.
The course is primarily a problem analysis course. Both individual and team activities should be included. Both written and oral presentations of case solutions could be required. Case analyses could involve a variety of arrangements (whole class/same case, teams/same case, teams/different cases, and the like).
1. The Environment For Managing End-user Information Systems (20%) Skill level 2
Material covered: Framework for analyzing OEIS as components of business processes; identifying and evaluation business functions and business processes; developing end-user information systems as components of business processes; integrating end-user information systems with enterprise information systems. Models of organizational change, end-user technology support, and business process reengineering. Integrating human factors components and technology components of OEIS. Introduction to the case approach to classroom study--analyzing cases and reporting results including models for attacking cases analyses, expectations for required written and oral reporting, (i.e. requests for proposals), practice cases, and preview software
2. Analyzing Problems-Technologies and Issues (30%) Skill level 3
Material covered: Cases involving implementation of technologies. Cases representing multinational and global operations. Cases representing human factors considerations and ergonomics. Cases that explore emerging technologies (document imaging, multimedia, group systems software, global information communication, virtual reality, human/machine interfaces) for supporting business processes and end users
3. Analyzing Problems-Comprehensive (50%) Skill level 3
Material covered: Cases involving the role of end-user information systems as a component of organization-wide information systems technologies. Cases representing strategic planning and implementation of end-user information systems in the private sector, the public sector, and a variety of industry sizes and types. Cases that relate end-user information systems to organizational change, business process reengineering, corporate culture, competitive strategies, and end-user support
N. Dean Meyer and Associates Inc. (1988). GamePlan: Managing organizational adoption of new information tools Ridgefield, CT: N. Dean Meyer and Associates. (computer simulation).
Tapscott, D. (1993). Paradigm shift: The new promise of information. New York: McGraw Hill. (theory).
Wasserman, S. (1993). Getting down to cases: Learning to teach with case studies. New York: Teachers College Press . (the case method).
Wohl, A., & Hunt, C. S. (1991). Managing integrated business
systems: A case approach. Cincinnati: South- Western Publishing Co.
TOC | Introduction | OEIS-1 | OEIS-2 | OEIS-3 | OEIS-4 | OEIS-5 | OEIS-6 | OEIS-7 | OEIS-8 | OEIS-9 | OEIS-10 | OEIS-11
The OSRA Curriculum Revision Group
page design by Preston
Lathrop
last revised: December 23, 1996
