OSRA Technological Solutions for Business

Organizational & End-user Information Systems

Curriculum Model


TOC | Introduction | OEIS-1 | OEIS-2 | OEIS-3 | OEIS-4 | OEIS-5 | OEIS-6 | OEIS-7 | OEIS-8 | OEIS-9 | OEIS-10 | OEIS-11

Communications Technologies

Course Description

This course provides a technical overview of electronic communication systems including a

strong foundation in local area network management, Internet resources, and telecommunications and video technologies. Emphasis is on hands-on experience with a wide variety of communications technologies.

Course Outcomes

Upon completion of this course, students should be able to:

Course Approach

While conceptual components of the course will be taught through lecture and discussion formats, hands-on experiences are vital. Access to a computer lab is desirable for students to complete activities such as: accessing on-line information services, installing network cards and cables, and establishing, maintaining and managing a local area network. A separate computer laboratory is recommended for this course, therefore avoiding the problem of students experimenting with a network needed for other courses. However, if access to a separate computer laboratory is not possible, other options are suggested in Item 3 of the Content/Modules section.

Course Content

1. Communications Technologies Concepts (20%) Skill Level 2

Material covered: An introduction to the fundamentals, evolution, and need for telecommunications. Introduction to telecommunication models and theories, transmission equipment, signals, transmission rates, topologies, cabling systems, circuits, protocols, and telephony.

2. Communications Technologies Solutions (10%) Skill Level 2

Material covered: Determining appropriate use and application of communication models, electronic transmission equipment, telephony, and other communication systems.

Course Content

3. LAN Management (45%) Skill Level 3

Material covered: An introduction and application of theoretical and practical hands-on concepts, methodologies, and tools needed to effectively support and manage a local area network. Topics will include, but not be limited to: designing and creating directory structures, working with drive pointers, establishing system security, installing software, creating users and groups including log-in scripts, working with file and system utilities, and establishing network printing.

(Option 1) Recommended

A telecommunications computer laboratory with a local area network (LAN) is recommended. This will allow students to install network cards, and cables, connect workstations, install networking software, and manage networking functions. This LAN should be separate from the school LAN to eliminate the possibility of students accidentally corrupting the school networking environment.

(Option 2)

If a separate computer lab is not possible an alternative approach for the networking unit would be to acquire a Computer Based Training (CBT) package. This software can be acquired through network software vendors.

(Option 3)

If a separate computer lab is not feasible and CBT software cannot be acquired then it may be possible to have networking professionals visit the classroom. In addition, outside readings, field trips, or short internships would give students an understanding of the requirements of networking professionals.

4. Use of On-line Information Sources (10%) Skill Level 3

Material covered: Integrated digital network services. Effective use of Internet, as well as list servers, and on- line information interfaces such as Gopher, Cello, Netscape, or Mosaic.

5. Use of Telecommunication and Video Technology (10%) Skill Level 3

Material covered: Teleconferencing, videoconferencing, voice mail, and voice/data network management.

6. Use of Emerging Technologies and Their Applications (5%) Skill Level 3

Material covered: Evaluation of the effective use of new and emerging technologies in telecommunications as they relate to the end-user environment, i.e. (merging of telephone and cable systems, wireless services, cellular PC technology and satellite services).

Resources

Fitzgerald, J., & Dennis, A. (1996). Business data communications and networking. New York: John Wiley and Sons, Inc.

Sheldon, T. (1996). Netware 4.1: The complete reference. Berkeley, CA: Osborne McGraw-Hill, Inc.

Shelly, G. B., Cashman, T. J., & Hill J. A. (1995). Business data communications: Introductory concepts. Danvers, MA: Boyd and Fraser Publishing Co.

Silver, G. A., & Silver, M. L. (1994). Data communications for business. Danvers, MA: Boyd and Fraser Publishing Co.

Vargo, J., & Hunt, R. (1996). Telecommunications in business: Strategy and application. Chicago, IL: Irwin


TOC | Introduction | OEIS-1 | OEIS-2 | OEIS-3 | OEIS-4 | OEIS-5 | OEIS-6 | OEIS-7 | OEIS-8 | OEIS-9 | OEIS-10 | OEIS-11

The OSRA Curriculum Revision Group

page design by Preston Lathrop
last revised: December 23, 1996

Communications Technologies

OSRA Technological Solutions for Business

Organizational & End-user Information Systems

Curriculum Model


TOC | Introduction | OEIS-1 | OEIS-2 | OEIS-3 | OEIS-4 | OEIS-5 | OEIS-6 | OEIS-7 | OEIS-8 | OEIS-9 | OEIS-10 | OEIS-11

Communications Technologies

Course Description

This course provides a technical overview of electronic communication systems including a

strong foundation in local area network management, Internet resources, and telecommunications and video technologies. Emphasis is on hands-on experience with a wide variety of communications technologies.

Course Outcomes

Upon completion of this course, students should be able to:

Course Approach

While conceptual components of the course will be taught through lecture and discussion formats, hands-on experiences are vital. Access to a computer lab is desirable for students to complete activities such as: accessing on-line information services, installing network cards and cables, and establishing, maintaining and managing a local area network. A separate computer laboratory is recommended for this course, therefore avoiding the problem of students experimenting with a network needed for other courses. However, if access to a separate computer laboratory is not possible, other options are suggested in Item 3 of the Content/Modules section.

Course Content

1. Communications Technologies Concepts (20%) Skill Level 2

Material covered: An introduction to the fundamentals, evolution, and need for telecommunications. Introduction to telecommunication models and theories, transmission equipment, signals, transmission rates, topologies, cabling systems, circuits, protocols, and telephony.

2. Communications Technologies Solutions (10%) Skill Level 2

Material covered: Determining appropriate use and application of communication models, electronic transmission equipment, telephony, and other communication systems.

Course Content

3. LAN Management (45%) Skill Level 3

Material covered: An introduction and application of theoretical and practical hands-on concepts, methodologies, and tools needed to effectively support and manage a local area network. Topics will include, but not be limited to: designing and creating directory structures, working with drive pointers, establishing system security, installing software, creating users and groups including log-in scripts, working with file and system utilities, and establishing network printing.

(Option 1) Recommended

A telecommunications computer laboratory with a local area network (LAN) is recommended. This will allow students to install network cards, and cables, connect workstations, install networking software, and manage networking functions. This LAN should be separate from the school LAN to eliminate the possibility of students accidentally corrupting the school networking environment.

(Option 2)

If a separate computer lab is not possible an alternative approach for the networking unit would be to acquire a Computer Based Training (CBT) package. This software can be acquired through network software vendors.

(Option 3)

If a separate computer lab is not feasible and CBT software cannot be acquired then it may be possible to have networking professionals visit the classroom. In addition, outside readings, field trips, or short internships would give students an understanding of the requirements of networking professionals.

4. Use of On-line Information Sources (10%) Skill Level 3

Material covered: Integrated digital network services. Effective use of Internet, as well as list servers, and on- line information interfaces such as Gopher, Cello, Netscape, or Mosaic.

5. Use of Telecommunication and Video Technology (10%) Skill Level 3

Material covered: Teleconferencing, videoconferencing, voice mail, and voice/data network management.

6. Use of Emerging Technologies and Their Applications (5%) Skill Level 3

Material covered: Evaluation of the effective use of new and emerging technologies in telecommunications as they relate to the end-user environment, i.e. (merging of telephone and cable systems, wireless services, cellular PC technology and satellite services).

Resources

Fitzgerald, J., & Dennis, A. (1996). Business data communications and networking. New York: John Wiley and Sons, Inc.

Sheldon, T. (1996). Netware 4.1: The complete reference. Berkeley, CA: Osborne McGraw-Hill, Inc.

Shelly, G. B., Cashman, T. J., & Hill J. A. (1995). Business data communications: Introductory concepts. Danvers, MA: Boyd and Fraser Publishing Co.

Silver, G. A., & Silver, M. L. (1994). Data communications for business. Danvers, MA: Boyd and Fraser Publishing Co.

Vargo, J., & Hunt, R. (1996). Telecommunications in business: Strategy and application. Chicago, IL: Irwin


TOC | Introduction | OEIS-1 | OEIS-2 | OEIS-3 | OEIS-4 | OEIS-5 | OEIS-6 | OEIS-7 | OEIS-8 | OEIS-9 | OEIS-10 | OEIS-11

The OSRA Curriculum Revision Group

page design by Preston Lathrop
last revised: December 23, 1996